New Era Cap Australia & New Zealand logo
New Era Cap Australia & New Zealand logo

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Online Accounts

How do I create an online account?

Head to the New Era website and select the three lines on the top left. From here select MY ACCOUNT. If you already have an account you can log in here, otherwise select New Customer? Create Account at the bottom. You can also email Customer Service

I can't log into my account.

If you are experiencing difficulty logging into your account, please email Customer Service at [email protected] so we can assist.

I can't see all my orders on my account.

You may have created an account with a different email address. Please email Customer Service at [email protected] with as much information as possible, including order numbers and email addresses, and we can check if you have more than one