Can I return something I bought from a stockist?Updated a year ago
Purchases made at New Era Cap stockists are unable to be returned to New Era. We apologise for any inconvenience caused.
Our third party stockists own their product outright and New Era does not have any visibility over your transaction with them. We encourage you to contact the stockist directly for their support, as they will have their own faulty, return, and refund policies and procedures.