Shipping & Delivery

How much does shipping cost?

We offer free shipping for orders over $70.00 AUD, after any discounts and promotions are applied. If your order is below $70.00 AUD, a standard shipping cost of $15.00 AUD will apply.

How long will my order take to arrive?

Our Logistics facility requires 1-3 business days to pack and process your order. Once your order has been dispatched you will receive a shipping confirmation email with Australia Post tracking details, which will usually take 2-5 business days depen

Do you ship to New Zealand?

We are thrilled to hear that you would like to shop New Era Cap for delivery to New Zealand!. Unfortunately the ability to ship to New Zealand has been disabled due to unforeseen circumstances, and we do not have an estimated time on when this will b

Do you ship Internationally?

We are thrilled to hear that you would like to shop New Era Cap for delivery internationally! Unfortunately at this time we are only able to offer delivery within Australia, we sincerely apologise. We hope to introduce international delivery in the f

Do you offer same day or express delivery?

At this stage, we only offer Australia Post Standard Delivery. We hope to introduce same day or express in the future, so we encourage you to subscribe to our newsletter to be the first to know.

What shipping company do you use?

For most items, your order will be delivered by Australia Post. Some items sold on our website require special handling as specified by federal, state and local regulations governing the transport of these items. We comply with these regulations; the

Where do you ship to?

We offer delivery within Australia. Some items sold on our website require special handling as specified by federal, state and local regulations governing the transport of these items. We comply with these regulations; therefore, the shipment of some

Can I provide specific delivery instructions?

New Era are not able to add delivery instructions to your order, we apologise for any inconvenience. Once your order has been shipped and you have received the tracking number, we encourage you to contact Australia Post with any questions or concerns